Entrepreneur’s Journey

Entrepreneur’s Journey

Here in 910ths, we’ve summarized the Entrepreneur’s journey in simplified steps with suggested solutions to overcome challenges for a healthy and sustainable business.

Reserve a trade name
Issuing CR
Register a businness
Registering for social security
Renting location
Civil defense permit
Municipality license
Issuing visas
Certificate of establishment
Reserve a trade name
Certificate of bank deposit
Renting a location
Civil defense permit
Municipality license
Issuing visas
Renew CR online
Business Model
Customer Discovery
Prototype
Test
Funding
Building
Branding
Government process
Marketing Campaign
Go live
Scale your business
Reserve a trade name
Issuing CR
Register a businness
Registering for social security
Renting location
Civil defense permit
Municipality license
Issuing visas
Certificate of establishment
Reserve a trade name
Certificate of bank deposit
Renting a location
Civil defense permit
Municipality license
Issuing visas
Renew CR online
Business Model
Customer Discovery
Prototype
Test
Funding
Building
Branding
Government process
Marketing Campaign
Go live
Scale your business

Reserve a trade name

Reserve a trade name

Reserving or selecting a suggested trade name through the Ministry of Commerce official website

click here

Issuing CR

Issuing CR

Issuing an electronic copy of commercial record and certificate of membership in the Chamber of Commerce through the Ministry of Commerce official website including register a business in MLSD and open an account in social insurance organization.

Cost: issuing general CR 500 SR per year.

Issuing and renewing subscription of chamber of commerce: it depends on the type of business starting from 300 SR maximum 10000 SR

click here

Register your business in general organization for social insurance

Required documents:

  • Registering the establishment information at the Ministry of Human Resource and Social Development

  • Send or submit a Social Insurance Subscription application after printing it and approving it from the establishment to the General Organization Social Insurance(GOSI)– E-services

Process steps:

  • Through the home page of GOSI -Online, select “register in social insurance”, then choose “business owner”

  • Following, select “register a new establishment”

  • Enter the office number in the Ministry of Human Resource and Social Development

  • Enter the establishment number in the Ministry of Human Resource and Social Development

  • Enter the ID number (if it is a Sole proprietorship owned by a Saudi citizen) or recruitment number (if it is a Sole proprietorship owned by a non – Saudi or a firm)

  • Select calendar type

  • Select legal entity

  • Enter activity type

  • Enter establishment location

  • Select the hospital (the hospital which the establishment deals with)

  • WASEL or P.O box

  • Enter the information related to the supervisor in the accountID number or Residence number - supervisor name – Email - Mobile number –Agreement Approval Acknowledgment

A message to confirm information and save the application form will appear” please verify the correctness of information before saving and continuing or select “back” to edit information”A window will pop out to confirm your registration process is completed successfullyRegistration application form will be displayed, you can print, sign and send the form to the General Organization Social Insurance office in your region – E-servicesAfter completing the registration process, the account holder will receive an email containing the username and password through mobile.

Renting location

Renting location

Renting a location and registering the lease on the Ejar platform, clearly defining maintenance responsibilities and providing all required documents such as ID, title deed, and safety reports. For more details, click here: click here

Civil defense permit

Civil defense permit

Issuing a Civil Defense Approval

Procedures for issuing a safety license for establishments through the Salamah system

  • Submit the application through the portal.
  • Select a safety company.
  • Obtain initial approval for the application.
  • The safety company visits the site for preparation and accreditation.
  • Schedule the field inspection appointment.
  • Receive the field inspection result and accreditation.
  • Issue the license.
  • Print the license electronically.

Salamah Portal

Cost: SAR 150

Municipality license

Municipality license

Issuing a license from the municipality

Commercial shop license Issuing procedures (Vocational licenses)

The requested documents:

  • Copy of ID and vocation proof(My data service)

  • An effective lease contract stating the business to be practiced

  • Copy of commercial record of trade names and the actions required

  • Copy of the construction license to assure that the location abides by the formal specifications or a copy of the neighboring shop.

  • Copy of Construction Completion Certificates

  • An authorization ratified by the Chamber of Commerce or a legal power of attorney of the applicant from the owner

  • Site inference drawing

Procedures:

  • Fill the application and the Vocational License issuing form and set the observer visit date

  • The technical observer visits the location to define the area, boards and requirements implementation

  • In case of health activities: the health observer visits the site to assure the implementation of health requirements

  • Obtain approvals from the related parties

  • Pay the due fees

  • Print the vocational license, approve and submit to its owner or authorizer

Issuance of Instant Business License can be completed through The Ministry of Municipal and Rural Affairs Balady Platform

Cost: It depends on the type of business and the store dimensions. You can calculate the cost using the following tool click here

Issuing visas

Issuing visas

Introduction

Recruitment of the labor force is considered one of the mechanisms used to maintain balance in the labor market by providing foreign workers for professions, skills, and specializations that are not sufficiently available in the Saudi labor market or cannot be filled by Saudi nationals.

By integrating some recruitment services under the umbrella of the National Labor Gateway, establishments can:

  • Submit requests for recruitment quota balances for labor to the Ministry of Human Resources and Social Development through the National Labor Gateway and track the status of submitted recruitment requests.
  • Easily access a wide range of national talents registered on the National Labor Gateway by announcing job vacancies and benefiting from search services and automated matching before submitting recruitment requests for those vacancies.
  • Link recruitment quota requests submitted by establishments with job seekers registered on the National Labor Gateway, allowing them to access the jobs and professions offered by those establishments.

Available Recruitment Services

The National Labor Gateway provides two types of recruitment services for establishments:

  1. Establishment or Expansion Quota Request
    A request for an establishment quota for newly established businesses, which is granted only once, or a request for an expansion quota for existing establishments according to specific expansion criteria and conditions that must be met and verified. Further details can be found in the Recruitment Criteria Guide.

  2. Government Endorsement and Contract Visa Activation Request
    A request to activate the visa balance granted to an establishment after the Ministry of Human Resources and Social Development approves the endorsement or government contract registered in the Government Endorsements and Contracts Portal. When the balance is granted, its status is initially “inactive”, and the establishment must activate it through the National Labor Gateway.

Issuing Employee Visas via Qiwa

Companies can issue employee visas through the Qiwa platform using their business account. The required visa type can be selected (permanent, temporary, or seasonal).
For more details: click here

Accessing Recruitment Services on Taqat

The establishment’s authorized officer approved by the Ministry of Human Resources and Social Development (the authorized establishment representative) can access recruitment services on the National Labor Gateway (Taqat) through the main menu of the “Employer” page after logging into the portal:
click here

Beneficiaries of Recruitment Services

Recruitment services are available to all establishments.

Cost of issuing a visa: 2000 SAR

Certificate of establishment

Certificate of establishment

Company Establishment Requests

All company establishment requests can be submitted electronically.

Types of Company Formation Contracts

  • General Partnership
  • Limited Liability Company (LLC)
  • Joint Stock Company
  • Simple Commandite Partnership

To access the service: click here

Service Steps

  • Select the appropriate service from the list of available services.
  • Click “Start Service.”
  • Log in through the National Unified Access (Nafath).
  • Complete the required form with accurate information.

Service Fee

The service cost varies depending on the type of company formation contract.

Reserve a trade name

Reserve a trade name

This electronic service enables the client to submit a trade name reservation request and have it verified automatically by the system, without the need to visit the ministry in person.

The service allows trade names to be reserved automatically and directly. The system presents the client or the company’s authorized person with suggested trade names from the white list. It also supports submitting up to 5 trade name options at once per request, as preferred by the client. The service provides a reference number that can be used to apply the name at any time or to proceed directly to use it in the company formation contract electronically, using the easiest and fastest means such as a mobile device. It also stores all the client’s trade names together with other commercial records, trademarks, agencies, and franchising rights through the unified access service window, enabling the client to access available inquiry services electronically around the clock without visiting the ministry.

Please note that a third, very simple option is available for clients who need to obtain names quickly. It is offered to those wishing to establish or convert to limited liability companies: an instant trade name reservation service through the trade name section within the “Establish Your Company” service.

You can reserve a trade name through the following link for 60 days: click here

Service fees

  • 200 SAR for reserving a trade name in Arabic
  • 500 SAR for reserving a trade name in English

You may then extend the reservation before it expires through the following link: click here

Service fee: 100 SAR

Source: Ministry of Commerce

Certificate of bank deposit

Certificate of bank deposit

An official document confirming the deposit of the company’s share capital for a company under establishment (particularly joint-stock companies) with a licensed bank. This document is a regulatory requirement, depending on the type of incorporation, to complete the company registration process.

Renting a location

Renting a location

Renting a location through the Ejar platform. click here

Civil defense permit

Civil defense permit

Issuing a Civil Defense Approval

Procedures for issuing a safety license for establishments through the Salamah system

  • Register in the Salamah service as a license applicant.
  • Fill in the required fields after selecting the type of activity.
  • Attach the required documents according to the selected activity type as specified in the service.
  • Pay the SADAD invoice.
  • Wait for the specialist’s approval of the request.
  • Print the license.

Salamah Portal

Cost: Depends on the number of activities

Source: General Directorate of Civil Defense

Municipality license

Municipality license

Issuing a license from the municipality

Commercial shop license Issuing procedures (Vocational licenses)

The requested documents:

  • Copy of ID and vocation proof(My data service)

  • An effective lease contract stating the business to be practiced

  • Copy of commercial record of trade names and the actions required

  • Copy of the construction license to assure that the location abides by the formal specifications or a copy of the neighboring shop.

  • Copy of Construction Completion Certificates

  • An authorization ratified by the Chamber of Commerce or a legal power of attorney of the applicant from the owner

  • Site inference drawing

Procedures:

  • Fill the application and the Vocational License issuing form and set the observer visit date

  • The technical observer visits the location to define the area, boards and requirements implementation

  • In case of health activities: the health observer visits the site to assure the implementation of health requirements

  • Obtain approvals from the related parties

  • Pay the due fees

  • Print the vocational license, approve and submit to its owner or authorizer

Issuance of Instant Business License can be completed through The Ministry of Municipal and Rural Affairs Balady Platform

Cost: It depends on the type of business and the store dimensions. You can calculate the cost using the following tool click here

Issuing visas

Issuing visas

Beneficiaries of Recruitment Services

Recruitment services are available to all establishments.

Requirements

  • The establishment must be active.
  • The establishment’s Commercial Registration (CR) must be valid, except for establishments that are not required to have a CR.
  • Compliance with the Wage Protection System (WPS) with no violations or remarks.
  • Compliance with the permitted business activities. Establishments with an active account on Qiwa are considered compliant automatically.
  • The establishment must be within the Medium Green Nitaqat level or higher for expanding establishments, or Green for small establishments (Category A).
  • Valid work permits for all employees under the same establishment group.
  • Availability of sufficient financial balance in the Ministry of Interior platforms (such as Absher or Muqeem). The balance must be added to the establishment’s account on these platforms through banking services.

Steps

  • Log in to your Qiwa account.
  • Go to the Services page and select the visa type.
  • Available visa options include Permanent, Temporary, and Seasonal visas.
  • You can access the service through the following links: instant work visas or hiring non-Saudi employees.

Visa fee: 2,000 SAR

Source: Qiwa Platform

Renew your corporate CR

Renew your corporate CR

Steps to Renew a Company Commercial Registration via the “Saudi Business Center” Platform

  • Log in to the Saudi Business Center platform.
  • Select the “Commercial Registration Renewal” service.
  • Choose the renewal period for the Commercial Registration (from one to five years).
  • Submit the request.
  • Pay the renewal invoice, then print the Commercial Registration without the need to visit any branch of the Saudi Business Center.

Source: Ministry of Commerce

Business Model

Business Model

Every successful business starts with an idea. Your ideas can be about:

  • New technology / service

  • Existed product/service with unique customer experience

Main Tasks

  • Study the market needs

  • Identify your value proposition. Your value proposition can be:

  • Newness, performance, customization, getting the job done, price, design, accessibility, usability, risk reduction

  • Identify your competitors and look for competitive advantages

Remember: Don’t fall in love with your idea until you are able to sell it.

Tools

Business model canvas will help you to capture the big picture of your idea. The business model represents your customer, value proposition, channels, customer relations, revenue stream, key resources, key activity, key partners and cost structure.

  • You can download your canvas here

  • Download the brief business model book here

Tips

Most startups adjust their business model when they test it with customers or clients. It is normal to keep adjusting until you reach a model that you can start with.

Nine Tenths offers you a range of solutions to help build your idea

Bakkah

Contact Bakkah for business model support and resources

Visit site

Dulani Business Center

Free support for designing or innovating your business model with a practicing team trained at the University of Leipzig in Germany.

Visit site

Monsha’at

A government entity that supports and develops small and medium enterprises through financing, training, and improving the business environment.

Visit site

Customer Discovery

Customer Discovery

Your customer could be individuals, companies or entities.

You need to know more details about your customers since you are building the product/service for them. Identify the work they need the product/service for; which could be a task they are trying to perform, a problem they are trying to solve or needs they are trying to satisfy.

Main Tasks

  • Address customer pains (pains describe anything that prevents a customer from completing a certain work due to lack of solutions, existing solutions not being effective, high risk, high price, low quality and so on)

  • Address customer gains (gains describe the outcome and benefits your customers want, which could be a new solution, better customer experience, low risk, better price, better quality and so on.

  • Build a customer profile. Include any details about your customers (age, gender, status, budget/spending, etc..). Use these information when you adjust your business model to better understand your customers and how to create solutions that fit with their lifestyle.

Tips

  • Your customers have different needs, make sure to communicate with your customer as much as you can, you might discover that the problem you are trying to solve is not a primary problem for them.

Tools

E-Learning: value proposition course

Visit site

Prototype

Prototype

Prototype is an early sample, model, or release of a product built to test a concept or process or to act as an example to be replicated or learned from.

Main tasks:

After building your first draft of business model, now you need to shape your idea with quick, cheap and rough prototype to illustrate how your product/service will look like.

This simple visual representation of your product can be shared with potential customers, immediately generating an unambiguous understanding of your product.

Remember that you are not selling the product, but are merely iterating with customers so that you can understand more thoroughly the strengths and weaknesses of your product specifications . This is very important. There is still a lot left to learn before you are sure you have the right product and know how you will make it, price it, and distribute it.

Tip

Remember constantly that the prototyping is an explanatory tool, don’t waste your time on the details of a prototype that is likely to change radically anyway.

Tools

You can use the following tools for web and mobile prototyping.

Core tools

  • Justinmind — Professional wireframe and interactive prototyping
  • Proto.io — Advanced interactive prototypes for mobile and web
  • InVision — UX design and sharing prototypes with your team

AI Prototype Generator

  • Figma AI — Generate prototypes automatically with AI

Advanced UX and interactions

  • ProtoPie — Complex interactions without code
  • Axure RP — Professional prototyping with logic and conditions

No-code MVP

  • Bubble — Build full web apps without code
  • FlutterFlow — Professional mobile apps with a visual interface

Additional tools

  • Replit — Cloud development environment to build and deploy quickly
  • Excalidraw — Simple, fast, free collaborative whiteboard

How can Nine Tenths help you design your prototype?

You can utilize BAHR, by asking freelancers to build / design prototype

Visit site

Test with your Customer

Test with your Customer

Now, it is time to test your business model with people outside your zone , let people try your product/or discuss the idea with your targeted customer and listen to their feedback.

The goal of this step is to validate all your hypotheses, in addition to taking all valid feedback and adjust your business model accordingly.

Main tasks

Take feedback form your targeted customers. Feedback from customers can come from focus groups, interviews or online evaluation.

Tips

  • Capture every hypothesis, everything you tested, and everything you learned, use value proposition and business model canvas to track your progress. Keeping track of your progress and evidence produced along the way allows you to refer back to it if necessary

  • Remember that testing is an iterative process, once you get the testing results you will go back to your business model and customers again. The faster you iterate the more you learn and the faster you succeed

How to Measure Customer Satisfaction

Customized Surveys: Design targeted surveys to evaluate customer satisfaction regarding specific products or service experiences. These surveys help collect structured feedback and identify strengths and areas for improvement.

Online Customer Reviews: Analyzing positive and negative feedback across online platforms and social media provides valuable insights that support continuous improvement of products and services.

Social Media Engagement Analysis: Monitoring customer interactions and conversations on social media is an effective way to understand customer sentiment toward a product or service. This enables early issue detection and enhances the overall customer experience.

Fund

At this stage, you need to use your savings, support from friends and family or seed fund (microfinance) in order to build the first version of your product/service.

Tips

The key successful funding is to choose the right type of finance at each stage of a company’s early growth. Startups usually begin modestly, with self-funding and help from friends, family and anyone else who is prepared to take the high risk.

Crowdfunding: large number of supporters, each contributing with a small amount of money usually using specialized online platforms.

Business Angels: investors who use personal money to buy shares from the startup, business angles focus in company’s success more than the profit.

Venture Capitals companies that provide capital for new businesses in the hope of reaping profit.

  • To convince an investor to fund your startup you need to have at least a minimum viable product (MVP)

When you get the chance to pitch in front of the investors, take these points into consideration

  • You have few minutes only, don’t waste your time in describing the amount of time you spend on working. Put emphasis on the value

  • Be specific regarding how much fund you need, how you will spend it and when you will return it

  • Present your team’s experience and capabilities

Tools

  • Social Development Bank: Provides financing up to SAR 4 million to support projects and enterprises. Click here

  • Kafala: A program that provides financial guarantees to help small and medium enterprises obtain financing from funding entities. Click here

  • SME Bank (Small and Medium Enterprises Bank): Provides financing solutions to support the growth and sustainability of small and medium enterprises. Click here

E-Learning: Riyali for Financial Awareness

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Building

Building

This is a very critical step where you will start building your product/service after you validate your hypothesis with the customers.​

Main task

At this stage you need to identify all the key features and product / service functionality (Product Specification)​

Tips​

Make sure to use suitable software or manual tools that help you track and document your business rules and requirements.

Tools and platforms to build your product

During the build phase, you can take advantage of several learning platforms and tools that help you create a higher‑quality product faster.

Mobile app development

  • Udemy: Online learning platform with complete tracks for mobile app development. Look for courses by Angela Yu or Maximilian Schwarzmüller. Visit: click here
  • Coursera: Professional specializations from companies like Google and Meta in Android and iOS development. Visit: click here
  • Hsoub Academy: Arabic learning platform offering a comprehensive app development course using JavaScript. Visit: click here

AI-powered website builders

  • Durable: An AI website builder that lets you generate a complete website in minutes using artificial intelligence. Visit: click here

You can utilize BAHR to hire freelancers to get your job done at your convenient budget

Visit site

E-learning: Web applications - build your app

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Ask your consultant: A one to one advisory meeting with our team of male and female consultants specializes in the fields of (management/marketing/finance/operation)

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Branding

Branding

Branding is one of the most important components of your startup, branding is your way of communication with your customers.​

Main tasks

  • Get a great logo. Place it everywhere.​

  • Develop a tagline “Slogan”. Write a memorable, meaningful and concise statement that captures the essence of your brand.​

  • Design templates and create brand standards for your marketing materials. Use the same color scheme, logo placement, look and feel throughout. You don’t need to be fancy, just consistent.​

  • Integrate your brand. Branding extends to every aspect of your business, use it everywhere you can on business cards, stationery, letterhead, brochures, ads, your Web site and any other place where you mention your company name. This will help build your image, raise your company’s visibility and, ideally, generate more business.​

  • Be true to your brand. Customers won’t return to you or refer you to someone else if you don’t deliver on your brand promise.​

Tips

Your logo will appear on multiple devices and across social media, you must design something that transcends paper. It must look great on different backgrounds, work for apps, icons, avatars and print, and it must be flexible in size​.

General information about trademarks:click here

AI-powered brand and logo design:click here

Useful resources for brand identity design:click here

You can utilize BAHR to find professional designers to create your brand logo.

Visit site

Goverment process

Goverment process

It is recommended to register your startup as a company or establishment in order to legalize your business, please click on the options below to view the process.

Marketing Campaign

Marketing Campaign

Every product/service launch requires planning to make sure messages about a new product/service reach the right types of consumers, are communicated through the most effective channels , and have the relevant content and style.

Marketing planning includes knowing your targeted segments, the goal if the marketing campaign weather it is for brand recognition or increase sales or both.​

Main tasks​

  • Use Digital Marketing channels: By using the internet and social media marketers can connect directly and instantly with current and potential customers to build brand recognition, collect data and encourage word-of-mouth recommendations. Marketing channels includes (google ads, content marketing, mobile app, Search engine optimization (SEO) and so on.​

  • Use Content Marketing​

Content marketing includes text, images and videos that consumers seek out online, especially on social media site, or in person at events. Potential customers respond to inbound marketing because the business or brand is offering interesting and relevant information, entertainment, or content with emotional value.

Top types of content marketing

Blogs, how-to guides, images, infographics, videos, testimonials/reviews and so on

Tips​

  • Offer incentives to users when they use your product/service for the first time.

  • Turn your customers in to marketers, make your product/service sharable on social media.

Top platforms and free courses in digital marketing

  • Google Skillshop: Courses in digital marketing basics such as SEO and social media marketing. click here

  • Alison: Free diplomas in modern marketing management and social media marketing. click here

  • Triggers Academy: Free course on digital marketing compass for beginners and professionals. click here

  • Udemy: A range of free digital marketing courses. click here

  • Coursera: Course on principles of social media marketing. click here

You can utilize BAHR to find expert freelancers to create content, manage your social media accounts and create a marketing campaigns

Visit site

E-learning: Marketing Strategy

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Go live

This is your big day where you officially launch your product/service onto the market, remember that you will still in the process of improving and enhancing your business model.​

Main tasks

  • Your product/service is ready to fly

  • Your branding is in place

  • You have registered your trademark and completed your commercial registration successfully

  • You have planned for your marketing campaign​

Now you need to execute your marketing campaign to find paying customers. Ideally, this is just the first of many launches to come.

If you don’t have a team yet, it is important to build it at this stage; you need resources in marketing, accounting, technical support, operations etc.. ​Two to three resources are enough and can play multiple roles at this stage.

Tip​

Follow up with your customers by sending emails or surveys to maintain your relation with them​.

Remember

When you launch your product / service, it is important to have after sale services. This will increase customer satisfaction, sales and loyalty.

Scale your business

Scale your business

Expansion

Expansion is a key ambition for any startup, as it plays a crucial role in ensuring business continuity and long-term growth. However, companies should be cautious of expanding too quickly or without proper planning.

Types of Expansion

Expansion can take several forms, including geographical expansion, revenue growth, or increasing the workforce. High-growth companies are typically defined by rapid growth in their most important business metric, which depends on their business model. This metric may include revenue growth, the number of active users or customers, or the amount of funding the company secures.

Startup expansion often brings several challenges, such as securing sufficient funding, adapting to different regulatory environments, and attracting the right talent. Companies at this stage usually require significant investment, and investors typically look for strong teams and solid operational systems that can support sustainable growth.

Tip

Managing Your Project’s Cash Flow

Effective cash flow management helps businesses avoid many common financial challenges. Properly planning and organizing cash flow improves managerial decision-making, supports long-term strategic planning, and helps identify strengths and weaknesses in the business.

It also allows companies to evaluate their ability to generate the cash needed to meet financial obligations and fund future expansion.

To estimate these figures, businesses need to build financial assumptions about how the project will operate. If cash outflows exceed inflows, this should serve as an early warning sign to review financial decisions and adjust plans accordingly.

Tools

Expand your business through Access to Bids​ to bid on opportunities submitted by​ the government and the private sector.​

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Use Zadd, one of the 910ths services, to access market data reports for products, sectors, regions, and interactive maps that help you understand market size and grow your business on solid foundations.

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Misk Foundation: Programs that empower youth and entrepreneurs through training, mentorship, and initiatives that support innovation and leadership.

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Visit **Qoyood ** website, The smart choice to manage your business from anyware!

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E-Learning: Riyali for Entrepreneurs

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a package of serveries ( in all of the businesses aspects ) to help SME`s:*The mentorship program *ERP system *Workshops*Events*one-day training

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